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Complaints

We’re Listening

We’re committed to providing the best possible experience, and your feedback is essential to us. If something isn’t right, we want to know. Our Complaints process is designed to ensure that your concerns are heard and addressed quickly.

How to Submit a Complaint:

  • Reach out to our support team via support@afrinvoice.com
  • We’ll review your concerns and work with you to find a resolution.
  • We aim to respond to all complaints within 10 working days.

Your satisfaction matters, and we’re here to make things right.

Complaint Form

Please describe your issue in detail so we can better understand and address your concerns.

Confirmation Message After Submission: Thank you for submitting your complaint. Our team will review your concerns and aim to respond within 10 working business days. If you need immediate assistance, please reach out to our support team directly at support@afrinvoice.com